I am a tech coordinator for my district. I have a MacBook Air OSX 10.10.5 and I have installed the Image Mate software to use with my ELMO MO-1 document camera. The first couple of times I connected the doc cam, and launched the software it worked. Worked meaning, the software recognized the USB cable was plugged in and the image of what my doc cam was seeing was also displayed on my desktop. Now whenever I try to launch the software it says 'no document camera connected' or something similar meaning, it can't 'find' it. I have called the ELMO company and they suggested that maybe the computer had another application using the camera, therefore the image mate software couldn't locate the doc cam. There are no other programs running. I spent 51 minutes online with Apple and even a senior adviser could not help me. If we launch photo booth or Face Time and switch to the MO-1, we can see the image. So, it has to be the Image Mate software but the ELMO company is of no help to me. Just looking for suggestions from anyone at this point before I advise the teacher to send back the doc cam.
MacBook Air, OS X Yosemite (10.10.5)
Image Mate Software For Elmo Tt-02s
Posted on Mar 3, 2016 9:32 AM
ELMO CRA-2 Tablet. CRB-1 Pen. Huddle Space. ELMO Interactive Toolbox. ELMO Image Mate 4; EIT-2020; IM+C; ELMO Board; ELMO Huddle Space; ELMO Projectors; ELMO Audio & Visual Integration System. Training Video #5: Image Mate software For Your Elmo TT-12 - http://www.touchboards.com/elmo/ElmoTT-12.html. Select the appropriate language, run Image Mate install, and then follow the instructions on the screen to install the program. Document Camera and Image Mate 4. Exit To close Image Mate 4. A confirmation message will be displayed when this icon is clicked. Click 'OK' to close Image Mate 4. The software license agreement will be displayed. Carefully read it before using Image Mate 4. Version information.
Introducing Image Mate + Cloud
Elmo Image Mate Software For Mac
Image Mate + Cloud is a web-based version of our Image Mate software. Image Mate + Cloud is perfect for on-the-go presentations or when you don't have access to our full Image Mate or ELMO Interactive Toolbox software. Image Mate + Cloud can be used on its own or paired with your favorite ELMO document camera. Features include: Draw, Highlight, Erase, Screenshot, Freeze Frame, Zoom In/Zoom Out, and Import from File.
Supported Operating Systems: Windows 7 / 8.1 / 10 | MacOS 10.13 and higher | Chrome OS 66 and higher | Android 5.1.1 and higher
Supported Browsers: Google Chrome, Microsoft Edge (2020), Brave, Opera, Vivaldi
Elmo Image Mate Driver
Supported ELMO Camera Models: OX-1 / MX-1 / MX-P / MX-P2 / PX-10 / PX-10E / PX-30 / PX-30E / TT-12iD / TT-12W / TT-12F / TT-L1 / TT-X1 / MO-1 / MO-1w / MO-2 / MA-1
Elmo Image Mate 3
(TT-12F, PX-10E, PX-30E, MA-1 and MO-2 may require a firmware update. Contact Support for details.)